Effective Date: 1 June 2024

Privacy Policy

Ravenry Pte. Ltd ("us", "we", or "our") operates the https://solos.page/ website. Our associated policies, together with our Terms & Conditions and Content Moderation Guidelines, govern your use of our services, encompassing the website, apps, and related software or features (collectively referred to as the “Platform” or “Solos”). By utilizing Solos, you're consenting to this Privacy Policy ("Policy"), along with any additional policies linked here and on the Solos. We encourage you to carefully review these Terms and feel free to reach out with any questions.

This page outlines our policies regarding the collection, use, and disclosure of personal data when you engage with our Solos, as well as the options available to you regarding that data.

We utilize your data to enhance the quality of Solos. By using the Solos, you agree to the collection and utilization of information as detailed in this policy. Unless otherwise stated in this Privacy Policy, terms used herein have the same meanings as those defined in our Terms and Conditions.

Definitions

In this section, we provide definitions for key terms used throughout this Privacy Policy. Understanding these terms is essential for comprehending how we handle your information and your rights regarding its usage.

Understanding these definitions is fundamental to grasping the principles outlined in our Privacy Policy. They serve as foundational concepts that underpin our approach to data management and user privacy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Solos to you.

Types of Data Collected

Personal Data

While using Solos, we may request specific personal details from you, such as:

Additionally, through the utilization of cookies and analogous technologies (refer to "Usage Data" and "Tracking & Cookies" sections below), certain information may be automatically gathered.

We utilize the personal information provided to communicate with you via newsletters, marketing materials, and other relevant updates that may pique your interest. Should you wish to discontinue receiving any or all of these communications, you have the option to opt out by following the unsubscribe link or instructions provided within any email correspondence we dispatch.

Usage Data

We also gather data transmitted by your browser each time you engage with our Solos or access them via a mobile device ("Usage Data").

This encompassing data may comprise your computer's Internet Protocol (IP) address, browser specifications (including type and version), the specific pages of our Solos visited, timestamps indicating the date and time of your visit, the duration spent on these pages, unique identifiers associated with your device, and additional diagnostic information.

In the case of accessing our Solos through a mobile device, the Usage Data may extend to details such as the make and model of your mobile device, its unique identifier, the IP address linked to your mobile device, the operating system it employs, the type of mobile Internet browser utilized, distinctive device identifiers, and supplementary diagnostic data.

Tracking & Cookies Data

To monitor activity on our Solos and retain specific data, we employ cookies and akin tracking mechanisms.

Cookies are small files containing modest amounts of data, potentially including a unique identifier. These files are transmitted to your browser from a website and subsequently stored on your device. Additionally, we utilize tracking technologies such as beacons, tags, and scripts to gather and monitor information, enhancing the functionality and analysis of our Solos.

You retain the option to configure your browser to reject all cookies or prompt you when a cookie is being sent. However, declining cookies may restrict access to certain features of our Solos.

We utilize various types of cookies, including:

Furthermore, some of our service providers may utilize cookies and tracking tools. For further details, refer to the sections on Analytics and Behavioral Remarketing below.

Use of Data

The data we collect serves a multitude of purposes, including:

Data Retention

Your Personal Data will be retained on our servers or those of our service providers solely for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We will uphold and utilize your Personal Data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also maintain Usage Data for internal analytical purposes. Typically, Usage Data is retained for a shorter duration, unless its retention is vital to fortifying the security or enhancing the functionality of our Solos, or if legal mandates necessitate prolonged retention periods.

Data Transfer

Your information, inclusive of Personal Data, may be transferred to and stored on computer systems located outside your state, province, country, or other governmental jurisdiction, where data protection regulations may differ from those in your jurisdiction.

Should you be situated outside Singapore and elect to furnish us with information, please be aware that we transfer and process the data, including Personal Data, in Singapore.

Your consent to this Privacy Policy, followed by your submission of such information, signifies your acceptance of this transfer.

We will undertake all requisite measures to ensure that your data is handled securely and in compliance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place, including the safeguarding of your data and other personal information.

Data Disclosure

Business Transaction

In the event of a merger, acquisition, or asset sale involving us, your Personal Data may be transferred. Prior to such transfer, we will furnish notice, ensuring transparency as your Personal Data transitions and becomes subject to a distinct Privacy Policy.

Disclosure for Legal Purposes

Under specific circumstances, we may find it necessary to disclose your Personal Data as mandated by law or in response to valid requests from public authorities, such as a court or government agency.

Legal Obligations

We may disclose your Personal Data in good faith when such action is deemed necessary to:

Third-Party Collaborators

We enlist the support of third-party entities, both companies and individuals ("Service Providers"), to facilitate and enhance our offerings. These Service Providers operate on our behalf, rendering service-related functions or aiding in the analysis of our operations.

These entities are granted access to your Personal Data solely to execute tasks on our behalf and are bound by strict obligations to refrain from disclosing or utilizing it for any alternative purposes.

Analytics

We engage third-party Service Providers to oversee and assess the utilization of our services.

Google Analytics

Google Analytics, a web analytics service by Google, tracks and furnishes reports on website traffic. The data collected is utilized to monitor and analyze the usage of our Solos. This information may also be shared with other Google services, enabling them to tailor and personalize advertisements within their advertising network.

For further insights into Google's privacy practices, kindly visit the Google Privacy & Terms web page: Google Privacy & Terms

Payment Processing

For paid products and services offered within Solos, we enlist the support of third-party payment processors to handle payment transactions securely.

We do not retain or store your payment card details. Instead, this information is directly forwarded to our payment processors, whose handling of your personal information is governed by their respective Privacy Policies. These processors strictly adhere to PCI-DSS standards, ensuring the secure management of payment information.

The payment processors we collaborate with include:

YouTube API Integration

The integration of your YouTube account with Solos involves the utilization of YouTube's API connection. You retain the ability to revoke Solos' access to this data through the Google security settings page, accessible here.

Legal Basis for Data Processing

Our processing of Personal Data relies on one or more of the following legal grounds:

In instances where Personal Data processing requires consent, you retain the option (subject to contractual and legal restrictions) to refuse or withdraw consent by contacting us as outlined below. Please note, however, that refusal or withdrawal of consent may impact our ability to provide certain services.

Data Security

While we prioritize the security of your data, it's crucial to acknowledge that no method of transmission over the Internet or electronic storage is entirely foolproof. Despite our dedication to employing commercially acceptable measures to safeguard your Personal Data, we cannot guarantee its absolute security. Authorized personnel, representatives, and agents are granted access to your Personal Data solely for the purposes of delineated in this Privacy Policy.

Your Rights

Solos endeavors to empower you to rectify, amend, delete, or restrict the utilization of your Personal Data.

Whenever feasible, you can directly update your Personal Data within your account settings. Should you encounter difficulty in modifying your Personal Data, kindly reach out to us for assistance.

Should you wish to ascertain the Personal Data we possess about you or request its removal from our systems, please don't hesitate to contact us.

Under specific circumstances, you retain the following rights:

Furthermore, you possess the right to data portability, enabling you to obtain a copy of your Personal Data in a commonly used electronic format for management and relocation purposes.

Please be aware that we may require verification of your identity before addressing such requests.

External Links

Our Solos may feature links to third-party sites beyond our operational purview. Clicking on such links will direct you to the respective third-party site. We strongly encourage you to review the Privacy Policy of any site you visit.

We bear no influence over, nor assume responsibility for, the content, privacy policies, or practices of third-party sites or services.

Children's Privacy

Solos does not cater to individuals under the age of 18 ("Children").

We do not knowingly solicit or collect personally identifiable information from individuals under the age of 18. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us immediately. In such cases, we take prompt measures to expunge the collected information from our servers upon verification of lack of parental consent.

Reporting Security Vulnerabilities

To report a security vulnerability, kindly furnish us with:

Please direct your reports via email to: product@solos.page

Privacy Policy Alterations

We may periodically revise our Privacy Policy. Notification of any alterations will be provided by posting the updated Privacy Policy on this page.

We will inform you of these changes via email and/or through conspicuous notices on our Solos before they take effect, updating the "effective date" at the top of this Privacy Policy.

It's advisable to periodically review this Privacy Policy for updates. Changes to the Privacy Policy become effective upon their posting on this page.

Contact Us

If you have any questions about these Privacy Policy, please contact us at:

Ravenry Pte. Ltd.
Email: support@solos.page
Website: https://solos.page/

By using Solos, you agree to comply with and be bound by these Privacy Policy. If you do not agree with these Privacy Policy, please do not use the Solos.

Effective Date: 1 June 2024